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Lục Kim Thanh

Head of Partnership and Digital Sales tại Chứng khoán Kafi

Vietnam

Hoạt động một tháng trước

Thường phản hồi trong vòng 12 hours

Tổng quan
Đánh giá

Một chuyên gia dày dạn kinh nghiệm trong lĩnh vực Tài chính Tiêu dùng, người luôn tin tưởng mạnh mẽ vào thế hệ số (e-generation). Với thành tích triển khai các dịch vụ tài chính như ví điện tử, tài chính vi mô / hạn mức tín dụng và đầu tư có thể thương mại hóa ở quy mô lớn, mang lại giá trị to lớn cho người tiêu dùng và các bên tham gia thị trường.

Kinh nghiệm

Những kỹ năng

Sales Business Development Project Management Leadership Skills Business Strategy Budgeting Analytical Skills Management Consulting Portfolio Management Risk management Customer Development Banking Customer Service Financial Analysis Microsoft Excel Microsoft Office Change Management Negotiation Market Research Team management

Tiếng Anh Tiếng Việt

Kinh nghiệm

Head of Digital Partnerships

Home Credit Vietnam (01 Tháng 8 2019 - 01 Tháng 4 2021)

In charge of Digital Partnership relates to E-payment, E-commerce, Big Data and scoring project. Responsibilities: • Merchant acquisition: signing contract with Big player in E-payment platform. • Product development: building new disbursement channel for Financial product, new collaboration with Platform to motivate current Financial product. • Growth solution: Connecting internal and external partnership to increase no of E-payment transactions Client service: applying better Tech solution for Customer journey.

Head of Financial Institutions

MoMo (M_Service) (01 Tháng 8 2017 - 01 Tháng 8 2019)

In charge of Business Units: Consumer Finance / Insurance / Remittance; Lending projects Responsibilities: Merchant acquisition: signed contracts with more than 90% of Finance/Non-Finance partners in Vietnam market Product development: disbursement service real time for consumer finance thru Ewallet, oversea remmitant from Korea to Vietnam thru Ewallet Growth solution: co-branding with Home Credit, FE Credit for seminar, conference and promotion program Client services: provide in-depth solution to partners and help them increase user experiences & retention Key results: Pioneer in launching oversea remmitant from Korea to Vietnam with Shinhan Bank 1st launching disbursement service real time for Home Credit (PPF Vietnam Finance) Leading innovation in insurance market place in ewallet and aim to be the first ewallet provide micro Insurance in Vietnam Forming and leading an R&D team to build up microfinance for ewallet in Vietnam

Head of Digital Channel

FE CREDIT (01 Tháng 3 2015 - 01 Tháng 8 2017)

Company's issues: High cost of offline sales forces with less productivities Un-touched customer segments Processes not-optimized Challenges: Old-style mindset of stakeholders, sales force Heavy processes Less experienced team members Low-invested technology team/services Achievement: Succesfully launching new alternative channel: Digital sales in first half of 2015 High rate of productivity: 500% of previous sales forces Much less cost: 50% of operational cost

QA and Planning Training Unit Head

VPBank (01 Tháng 8 2014 - 01 Tháng 2 2015)

In charge of designing and developing training and development program for Training Center based on co-ordinate plan from Internal. Plan and monitor the annual expense for training program to ensure within approved budget. Periodically evaluate the Training team’s performance; improve its efficiency Determining, Negotiating and agreeing in-hours quality procedure, Standards and/ or Specification

KA manager

Home Credit Vietnam (01 Tháng 10 2011 - 01 Tháng 8 2014)

Busines line: Consumer Durable Size: Nationwide Partnership Portfolio: Mobile World, Viet Thong A, Viettel, FPT Retail which cover more than 55% of market shares Scope of responsibilities: Account management: gain trust from c-levels, educate partner's staff about the financial services which is newly launched in the market Partnership marketing: work directly with manufacturers for new products' launching, stock clearance campaign Innovation: always create new services to penetrate the financial market and help customer love the services After sales services: make partner always happy under commited SLA Achievement: Sign cooperation with Key partner and Keep good relationship with existing Key Account partner from 2011- 2014, with 4 Key partners contributed 55% sales volume to whole channel.